Last updated: October 24, 2026
At Kevryno Key Supply, we want customers to receive the correct digital products and have a smooth purchasing experience.
1. Digital Products
Our products include digital gift cards and game keys. Because digital codes may be delivered electronically and cannot always be returned, refunds are assessed according to this policy and applicable law.
2. When You May Qualify for a Refund
You may contact us if:
- A code is invalid or does not work as described.
- You receive the wrong product.
- Your order is paid for but cannot be fulfilled.
- A refund is required by applicable law.
We may ask for your order number and reasonable evidence of the issue.
3. When Refunds May Not Be Available
Refunds may not be available if a code has been successfully delivered and redeemed, or if the issue results from choosing the wrong region, platform, or product despite clear product information.
Nothing in this policy removes any rights you have under applicable law.
4. Order Cancellations
Contact us as soon as possible if you want to cancel an order. Cancellation may not be possible once a digital code has been delivered.
5. How to Request a Refund
Email support@kevrynokey.com with your order number and a description of the problem.
We will review your request and explain the next steps. Approved refunds will be returned through the original payment method where possible.
6. Contact Us
For refund or order concerns, contact support@kevrynokey.com.